
Legal
Terms & Conditions
Last updated: June 10, 2026
Introduction
These Terms & Conditions (“Terms”) govern your use of the KHONSU website and your purchase of products from KHONSU.
By accessing our website, browsing our products, placing an order, or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website or place an order.
About KHONSU
This website is operated by:
House of KHONSU
Legal business name: House of KHONSU
Location: Copenhagen, Denmark
Email: khonsuofficial22@gmail.com
Throughout these Terms, “KHONSU”, “we”, “us”, and “our” refer to the owner and operator of this website.
Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this website and make purchases.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
Products
KHONSU offers luxury fashion, headwear, accessories, and related products.
We make reasonable efforts to display our products accurately, including colours, textures, sizes, and details. However, product images may vary slightly depending on your device, screen settings, lighting, and photography.
Product descriptions, prices, and availability may change without notice.
We reserve the right to discontinue products, limit quantities, or refuse orders where necessary.
Product Availability and Limited Drops
Some KHONSU products may be released as limited drops or small-batch collections.
Availability is not guaranteed until your order has been accepted and confirmed. Adding a product to your cart does not reserve it.
If an item becomes unavailable after you place an order, we will contact you and offer a refund, replacement, or alternative solution where appropriate.
Pricing and Taxes
All prices are shown in the currency displayed on the website.
Prices may include or exclude taxes depending on your location, the selling setup, and applicable law. Any applicable taxes, duties, customs charges, or shipping costs will be shown during checkout where possible.
For international orders, you may be responsible for import duties, customs fees, taxes, or handling charges imposed by your country. These charges are not controlled by KHONSU unless expressly stated otherwise at checkout.
Orders
When you place an order, you are making an offer to purchase the selected product.
After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not necessarily mean the order has been accepted.
We reserve the right to refuse or cancel an order if:
- the product is unavailable
- payment cannot be authorised
- there is an error in price or product information
- fraud or unauthorised activity is suspected
- shipping restrictions apply
- the order appears to be placed for resale or misuse
- we are otherwise unable to fulfil the order
If we cancel an order after payment has been taken, we will issue a refund using the original payment method where possible.
Payment
Payment must be made at checkout using one of the payment methods available on the website.
Payments may be processed by third-party payment providers. We do not store full payment card details.
You confirm that you are authorised to use the payment method provided.
Shipping and Delivery
Shipping options, estimated delivery times, and costs will be displayed at checkout where available.
Delivery times are estimates only and are not guaranteed unless expressly stated.
KHONSU is not responsible for delays caused by:
- customs processing
- postal or courier delays
- incorrect shipping information
- weather events
- strikes or disruptions
- circumstances outside our reasonable control
You are responsible for providing accurate shipping details. If a package is delayed, lost, or returned due to incorrect information provided by you, additional costs may apply.
Risk and Ownership
Risk in the product passes to you when the product is delivered to the shipping address you provided, unless applicable consumer law states otherwise.
Ownership of the product passes to you once full payment has been received.
Returns and Right of Withdrawal
If you are a consumer located in the European Union, European Economic Area, or another jurisdiction with similar consumer protection laws, you may have the right to withdraw from your online purchase within 14 days of receiving the goods, unless an exception applies.
To exercise your right of withdrawal, you must notify us clearly before the withdrawal period expires.
You may contact us at: khonsuofficial22@gmail.com
Returned products must be unused, unworn, undamaged, and returned with original packaging, labels, tags, and accessories where possible.
You may be responsible for return shipping costs unless otherwise required by law or stated in our Returns Policy.
Once we receive and inspect the returned product, we will process any refund due in accordance with applicable law.
Exceptions to Returns
For hygiene, customisation, safety, or legal reasons, some products may not be eligible for return where permitted by law.
This may include:
- custom-made or personalised items
- items sealed for hygiene reasons that have been unsealed after delivery
- worn, used, damaged, stained, or altered items
- products missing tags, packaging, or accessories
- final sale items, where permitted by applicable law
This does not affect your statutory rights.
Faulty or Incorrect Products
If you receive a faulty, damaged, or incorrect product, please contact us as soon as possible at: khonsuofficial22@gmail.com
Please include your order number, a description of the issue, and photos where relevant.
Where required by law, we will offer an appropriate remedy, which may include repair, replacement, refund, or another solution.
Product Care
You are responsible for following any care instructions provided with your product or on the website.
KHONSU is not responsible for damage caused by misuse, improper care, wear and tear, incorrect storage, exposure to unsuitable conditions, or failure to follow care guidance.
Intellectual Property
All content on the KHONSU website is owned by or licensed to KHONSU, including:
- brand name
- logos
- product names
- product images
- photography
- videos
- website design
- copywriting
- graphics
- icons
- layout
- collection names
- creative concepts
You may not copy, reproduce, distribute, modify, publish, sell, exploit, or use our content without our prior written permission.
You may view and use the website for personal, non-commercial purposes only.
User Content
If you tag KHONSU, submit a review, send photos, or share content with us, you confirm that you have the right to share that content.
By submitting or sharing content with us, you grant KHONSU a non-exclusive, worldwide, royalty-free licence to use, repost, display, reproduce, and share that content for marketing, social media, website, and promotional purposes, unless you tell us otherwise in writing.
We reserve the right to remove or decline user content at our discretion.
Prohibited Uses
You agree not to use our website for any unlawful, harmful, abusive, fraudulent, or unauthorised purpose.
You must not:
- interfere with the website’s operation
- attempt to access systems without permission
- upload malicious code
- scrape, copy, or harvest website data
- impersonate another person
- infringe intellectual property rights
- use the website for fraudulent purchases
- attempt to bypass security or payment systems
Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
We may update, suspend, restrict, or discontinue any part of the website at any time.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services such as payment providers, shipping providers, analytics tools, social media platforms, or embedded content.
We are not responsible for the content, policies, security, or practices of third-party websites or services.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
Please read our Privacy Policy before using the website or placing an order.
Limitation of Liability
To the fullest extent permitted by law, KHONSU is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profit, loss of revenue, loss of data, or loss of goodwill.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, or consumer rights that cannot be excluded under applicable law.
Force Majeure
KHONSU is not responsible for delay or failure to perform obligations caused by events outside our reasonable control, including natural disasters, war, terrorism, strikes, supply chain disruption, courier delays, customs delays, epidemics, pandemics, government restrictions, technical failures, or internet outages.
Changes to These Terms
We may update these Terms from time to time.
The updated Terms will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of Denmark, unless mandatory consumer protection laws in your country require otherwise.
Any disputes will be subject to the courts of Denmark, unless applicable law gives you the right to bring a claim in another location.
Contact Us
For questions about these Terms, orders, returns, or customer support, contact:
House of KHONSU
Legal business name: House of KHONSU
Location: Copenhagen, Denmark
Email: khonsuofficial22@gmail.com
