KHONSU monogram

Legal

Privacy Policy

Last updated: June 10, 2026

1

Introduction

This Privacy Policy explains how House of KHONSU (operating the KHONSU brand, referred to as "KHONSU", "we", "us", or "our") collects, uses, stores, shares, and protects your personal data when you visit our website, purchase our products, subscribe to our communications, contact us, or otherwise interact with our brand.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2

Data Controller

For the purposes of GDPR, the data controller is:

House of KHONSU

Business name: House of KHONSU

Location: Copenhagen, Denmark

Email: khonsuofficial22@gmail.com

If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at: khonsuofficial22@gmail.com

3

Personal Data We Collect

3.1 Information you provide directly

When you place an order, create an account, contact us, sign up to our mailing list, or interact with our website, we may collect:

  • name
  • email address
  • phone number
  • billing address
  • shipping address
  • order details
  • payment-related information
  • account login information, if applicable
  • communication preferences
  • messages, requests, feedback, or customer service correspondence

We do not intentionally collect full payment card details. Payment information is processed by secure third-party payment providers.

3.2 Information collected automatically

When you visit our website, we may automatically collect technical and usage data, including:

  • IP address
  • device type
  • browser type and version
  • operating system
  • pages viewed
  • time spent on the website
  • referring website or source
  • approximate location based on IP address
  • cookie identifiers
  • interactions with our website, emails, or advertisements

3.3 Information from third parties

We may receive limited personal data from trusted third-party service providers, including:

  • payment processors
  • ecommerce platform providers
  • shipping and fulfilment partners
  • analytics providers
  • advertising platforms
  • email marketing platforms
  • fraud prevention services
  • social media platforms, if you interact with us there
4

How We Use Your Personal Data

4.1 To process and fulfil orders

We use your data to:

  • process purchases
  • confirm orders
  • arrange shipping and delivery
  • provide tracking updates
  • handle returns, exchanges, or refunds
  • communicate with you about your order

Lawful basis: performance of a contract.

4.2 To provide customer support

We use your data to respond to enquiries, assist with product questions, resolve complaints, and provide after-sales support.

Lawful basis: performance of a contract and/or legitimate interests.

4.3 To manage your account

If account functionality is available, we use your data to create and maintain your customer account, store order history, and manage login access.

Lawful basis: performance of a contract.

4.4 To send marketing communications

If you subscribe to our mailing list or otherwise give consent, we may send you emails about:

  • new product drops
  • limited releases
  • brand updates
  • styling inspiration
  • early access opportunities
  • promotions or events

Lawful basis: consent, or legitimate interests where permitted by law.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

4.5 To improve our website and services

We use analytics and usage data to understand how visitors interact with our website, improve performance, fix errors, develop new features, and enhance the customer experience.

Lawful basis: legitimate interests and/or consent where required.

4.6 To prevent fraud and protect our business

We may use personal data to detect, prevent, and respond to fraud, abuse, unauthorised activity, security incidents, or violations of our terms.

Lawful basis: legitimate interests and legal obligations.

4.7 To comply with legal obligations

We may process your data to comply with tax, accounting, consumer protection, product safety, customs, sanctions, legal, or regulatory requirements.

Lawful basis: legal obligation.

5

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

Cookies may be used to:

  • make the website function properly
  • remember your preferences
  • keep items in your cart
  • process checkout
  • understand website performance
  • analyse visitor behaviour
  • personalise content
  • measure advertising performance
  • support marketing and retargeting

Some cookies are strictly necessary for the website to function. Others, such as analytics, marketing, or advertising cookies, may require your consent depending on your location.

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw cookie consent through our cookie banner or settings, where available.

6

Types of Cookies We May Use

6.1 Strictly necessary cookies

These cookies are required for the website to operate, including checkout, cart functionality, security, and page navigation.

6.2 Analytics cookies

These help us understand how visitors use our website, which pages are popular, and how we can improve the experience.

6.3 Marketing and advertising cookies

These may be used to deliver relevant advertisements, measure campaign performance, and support retargeting across platforms.

6.4 Preference cookies

These remember your preferences, such as region, language, or display settings.

7

Sharing Your Personal Data

We do not sell your personal data.

We may share personal data with trusted third parties where necessary to operate our business, including:

  • ecommerce platform providers
  • payment processors
  • delivery and shipping providers
  • fulfilment partners
  • email marketing providers
  • analytics providers
  • advertising platforms
  • customer support tools
  • IT, hosting, and security providers
  • professional advisers, such as accountants, lawyers, and insurers
  • regulators, tax authorities, courts, or law enforcement where required by law

All service providers are expected to handle your personal data securely and only for the purposes we authorise.

8

International Transfers

Some of our service providers may process personal data outside your country or outside the European Economic Area.

Where personal data is transferred internationally, we will take steps designed to ensure appropriate protection, such as using adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms where required.

9

Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Typical retention periods include:

  • order and transaction records: retained as required for tax, accounting, and legal obligations
  • customer service communications: retained as long as needed to resolve enquiries and maintain business records
  • marketing data: retained until you unsubscribe or withdraw consent
  • website analytics data: retained according to the settings of the analytics tools we use
  • account data: retained while your account remains active or as required by law

When data is no longer needed, we will delete, anonymise, or securely store it in accordance with applicable law.

10

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • access the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request deletion of your personal data
  • request restriction of processing
  • object to processing based on legitimate interests
  • withdraw consent at any time
  • request data portability
  • object to direct marketing
  • lodge a complaint with a data protection authority

To exercise your rights, contact us at: khonsuofficial22@gmail.com

We may need to verify your identity before responding to your request.

11

Marketing Preferences

You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or contacting us directly.

Even if you unsubscribe from marketing communications, we may still send you service-related messages, such as order confirmations, shipping updates, customer service replies, or legal notices.

12

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, system, or method of transmission is completely secure. You are responsible for keeping your account login details confidential, where applicable.

13

Children's Privacy

Our website and products are not directed to children under the age of 16, and we do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

14

Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to read the privacy policies of any third-party websites you visit.

15

Social Media

If you interact with KHONSU on social media platforms, those platforms may process your personal data according to their own privacy policies. We may receive limited information from social media platforms when you follow, like, comment, message, or engage with our content.

16

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or data practices.

The updated version will be posted on this page with a revised “Last updated” date.

17

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

House of KHONSU

Business name: House of KHONSU

Location: Copenhagen, Denmark

Email: khonsuofficial22@gmail.com