
Legal
Privacy Policy
Last updated: June 10, 2026
Introduction
This Privacy Policy explains how House of KHONSU (operating the KHONSU brand, referred to as "KHONSU", "we", "us", or "our") collects, uses, stores, shares, and protects your personal data when you visit our website, purchase our products, subscribe to our communications, contact us, or otherwise interact with our brand.
We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Data Controller
For the purposes of GDPR, the data controller is:
House of KHONSU
Business name: House of KHONSU
Location: Copenhagen, Denmark
Email: khonsuofficial22@gmail.com
If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at: khonsuofficial22@gmail.com
Personal Data We Collect
3.1 Information you provide directly
When you place an order, create an account, contact us, sign up to our mailing list, or interact with our website, we may collect:
- name
- email address
- phone number
- billing address
- shipping address
- order details
- payment-related information
- account login information, if applicable
- communication preferences
- messages, requests, feedback, or customer service correspondence
We do not intentionally collect full payment card details. Payment information is processed by secure third-party payment providers.
3.2 Information collected automatically
When you visit our website, we may automatically collect technical and usage data, including:
- IP address
- device type
- browser type and version
- operating system
- pages viewed
- time spent on the website
- referring website or source
- approximate location based on IP address
- cookie identifiers
- interactions with our website, emails, or advertisements
3.3 Information from third parties
We may receive limited personal data from trusted third-party service providers, including:
- payment processors
- ecommerce platform providers
- shipping and fulfilment partners
- analytics providers
- advertising platforms
- email marketing platforms
- fraud prevention services
- social media platforms, if you interact with us there
How We Use Your Personal Data
4.1 To process and fulfil orders
We use your data to:
- process purchases
- confirm orders
- arrange shipping and delivery
- provide tracking updates
- handle returns, exchanges, or refunds
- communicate with you about your order
Lawful basis: performance of a contract.
4.2 To provide customer support
We use your data to respond to enquiries, assist with product questions, resolve complaints, and provide after-sales support.
Lawful basis: performance of a contract and/or legitimate interests.
4.3 To manage your account
If account functionality is available, we use your data to create and maintain your customer account, store order history, and manage login access.
Lawful basis: performance of a contract.
4.4 To send marketing communications
If you subscribe to our mailing list or otherwise give consent, we may send you emails about:
- new product drops
- limited releases
- brand updates
- styling inspiration
- early access opportunities
- promotions or events
Lawful basis: consent, or legitimate interests where permitted by law.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
4.5 To improve our website and services
We use analytics and usage data to understand how visitors interact with our website, improve performance, fix errors, develop new features, and enhance the customer experience.
Lawful basis: legitimate interests and/or consent where required.
4.6 To prevent fraud and protect our business
We may use personal data to detect, prevent, and respond to fraud, abuse, unauthorised activity, security incidents, or violations of our terms.
Lawful basis: legitimate interests and legal obligations.
4.7 To comply with legal obligations
We may process your data to comply with tax, accounting, consumer protection, product safety, customs, sanctions, legal, or regulatory requirements.
Lawful basis: legal obligation.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
Cookies may be used to:
- make the website function properly
- remember your preferences
- keep items in your cart
- process checkout
- understand website performance
- analyse visitor behaviour
- personalise content
- measure advertising performance
- support marketing and retargeting
Some cookies are strictly necessary for the website to function. Others, such as analytics, marketing, or advertising cookies, may require your consent depending on your location.
Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw cookie consent through our cookie banner or settings, where available.
Types of Cookies We May Use
6.1 Strictly necessary cookies
These cookies are required for the website to operate, including checkout, cart functionality, security, and page navigation.
6.2 Analytics cookies
These help us understand how visitors use our website, which pages are popular, and how we can improve the experience.
6.3 Marketing and advertising cookies
These may be used to deliver relevant advertisements, measure campaign performance, and support retargeting across platforms.
6.4 Preference cookies
These remember your preferences, such as region, language, or display settings.
Sharing Your Personal Data
We do not sell your personal data.
We may share personal data with trusted third parties where necessary to operate our business, including:
- ecommerce platform providers
- payment processors
- delivery and shipping providers
- fulfilment partners
- email marketing providers
- analytics providers
- advertising platforms
- customer support tools
- IT, hosting, and security providers
- professional advisers, such as accountants, lawyers, and insurers
- regulators, tax authorities, courts, or law enforcement where required by law
All service providers are expected to handle your personal data securely and only for the purposes we authorise.
International Transfers
Some of our service providers may process personal data outside your country or outside the European Economic Area.
Where personal data is transferred internationally, we will take steps designed to ensure appropriate protection, such as using adequacy decisions, Standard Contractual Clauses, or other lawful transfer mechanisms where required.
Data Retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.
Typical retention periods include:
- order and transaction records: retained as required for tax, accounting, and legal obligations
- customer service communications: retained as long as needed to resolve enquiries and maintain business records
- marketing data: retained until you unsubscribe or withdraw consent
- website analytics data: retained according to the settings of the analytics tools we use
- account data: retained while your account remains active or as required by law
When data is no longer needed, we will delete, anonymise, or securely store it in accordance with applicable law.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- access the personal data we hold about you
- request correction of inaccurate or incomplete data
- request deletion of your personal data
- request restriction of processing
- object to processing based on legitimate interests
- withdraw consent at any time
- request data portability
- object to direct marketing
- lodge a complaint with a data protection authority
To exercise your rights, contact us at: khonsuofficial22@gmail.com
We may need to verify your identity before responding to your request.
Marketing Preferences
You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or contacting us directly.
Even if you unsubscribe from marketing communications, we may still send you service-related messages, such as order confirmations, shipping updates, customer service replies, or legal notices.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, system, or method of transmission is completely secure. You are responsible for keeping your account login details confidential, where applicable.
Children's Privacy
Our website and products are not directed to children under the age of 16, and we do not knowingly collect personal data from children.
If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties.
We encourage you to read the privacy policies of any third-party websites you visit.
Social Media
If you interact with KHONSU on social media platforms, those platforms may process your personal data according to their own privacy policies. We may receive limited information from social media platforms when you follow, like, comment, message, or engage with our content.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or data practices.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact:
House of KHONSU
Business name: House of KHONSU
Location: Copenhagen, Denmark
Email: khonsuofficial22@gmail.com
