FAQ

Whether you're preparing for a sacred getaway, lounging in ritual, or adorning yourself in ancestral elegance, we’re here to ensure you feel fully supported. Here you will find answers to our most frequently asked questions — from shipping and sizing to care tips and conscious sourcing.

We celebrate all goddess forms. Our current collection runs from XS to XXL, with select pieces available in extended sizing. Be sure to check each product’s size guide for specific measurements and fit suggestions.

Yes — Khonsu ships worldwide. Whether you’re in Lagos, London, or Los Angeles, we’ll deliver sacred style to your doorstep. Shipping rates and delivery times are calculated at checkout based on your location.

Orders typically ship within 7-14 business days. Delivery times vary by location, but domestic orders usually arrive within 7-10 days, while international orders can take 7–14 business days. During peak seasons or ceremonial launches, slight delays may occur — but we always keep you updated.

Once your order is fulfilled, you’ll receive an email with a tracking link. You can use it to follow your Khonsu package every step of the way.

We accept returns on unworn, unwashed items with tags still attached within 14 days of delivery. For hygienic reasons, swimwear must be returned with the protective liner intact. Please email us at khonsuofficial22@gmail.com to initiate a return.

Handle each item with love. We recommend hand washing or using a delicate cycle in cold water, and laying flat to dry. Avoid direct ironing on embellishments or gold accents.

Yes! Digital gift cards are soon available so you can give the gift of adornment. During checkout, you will also be able to include a note and special wrapping options for divine presentation. Coming soon!

Subscribe to our newsletter or follow us on social media to access early drops, styling rituals, cultural storytelling, and more. Your inbox becomes your altar.

Our support team is here for you. Email us at khonsuofficial22@gmail.com or DM us on Instagram @khonsuofficial — we respond within 24–48 hours (excluding ceremonial days and major holidays).